Description

While coverage and claims disputes are a fact of life for risk and insurance professionals, they are costly in ways that far exceed the lawyers and other expenses incurred to get a resolution. Nothing destroys the customers' trust more than a bad claims experience. If you're an agent, you sell promises that you are relying on someone else to deliver and that makes you equally invested in a fair resolution of the claim. In this session, learn practical strategies for successful resolution of disputed claims from a respected insurance professional whose decades of technical experience and deep insights into how the industry works have uniquely position him to speak to this subject.

Presented by Bill Wilson

Approved for 6 CEC's  Course #26273