Certificates, Contractors and You: Fights, Coverage Issues, Best Practices

9:00 AM - 12:00 PM

Contractor insureds and their agents are all-too-familiar with issues regarding Certificates of Insurance as well as endorsements often requested with them. This course will review many considerations for agents when issuing a certificate and discuss ...

The Bad Thing Happened: Handling Commercial Claims& Coverage Disputes

1:00 PM - 4:00 PM

This course looks at several common commercial lines insurance policies and examples of actual claims that challenged the coverage (or lack thereof) provided.  Agents who take this course will gain expertise in various coverage scenarios and be ...

CISR Life & Health Essentials

Build a better understanding of what your clients need to know about life and health insurance. Explaining the benefits of having the proper life and health insurance is key to the financial wellbeing of your clients’ families and businesses. Be ...

All Things Ethics: Agent Obligations, Standards, Authority & More

9:00 AM - 12:00 PM

This course uses a variety of scenarios to assist agents in ethical decision making. We will review several examples of agent obligations to insureds, carriers and others. We will discuss agency standards with regards to ethics, agent authority as ...