Cyber - Evolution, Exposures, Incidents and Insurance

9:00 AM - 12:00 PM

As cyber risks evolve, so do the insurance products designed to save a business from destruction. Join Cathy as she details the evolution of cyber exposures, discusses the meaning of a cyber “incident” and its importance, and reviews several facets of ...

Employment Practices Liability - A Coverage No Business Can Afford to be Without

1:00 PM - 4:00 PM

This course addresses many employment-related liability exposures faced by today’s employers: discrimination and harassment claims by employees and third parties, employee privacy concerns, retaliation claims, wage and hour claims and more. We ...

CIC: Commercial Casualty

12:00 AM

CIC Webinar Gain a detailed understanding of the coverage, limitations, and exclusions of the Commercial General Liability (CGL) Policy, the Business Auto Policy (BAP), and the Workers’ Compensation and Employers’ Liability Insurance Policy (WC ...

ACSR #6 Commercial Property Insurance

9:00 AM - 4:00 PM

Gain the confidence to accurately and efficiently identify and assess commercial loss exposures. Course topics include an introduction to commercial property, causes of loss and coverage forms, business income insurance, and other commercial property ...

Homeowners in Real Life

8:00 AM - 12:00 PM

Once a policy is written, all it requires is renewals and varying degrees of service….until a claim occurs! Take a deep dive in to some claims examples that range from dog bites to burglaries, renovations to total losses, and how each claims triggers ...

Why Good People Do Bad Things - A Deep Dive Into Agency Ethics

1:00 PM - 4:00 PM

Join agency principal and long-time insurance educator Terry Tadlock as he reviews the reasons why an agency’s leadership, culture and perception of ethical conduct often cause agency staff to make bad decisions with potentially devastating ...

Adventures in Aging: Social Security & Other Retirement Income Solutions

1:00 PM - 4:00 PM

Retirement is coming (and for many has already arrived!) Join veteran insurance educator Chris Amrhein as he shares his own adventures with Social Security and other retirement income solutions for seniors. He’ll discuss eligibility, ...

Agents E&O: Duties, Best Practices, Operations Workflows & Certificates

1:00 PM - 4:00 PM

NEW IN 2022!  Agents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will learn best practices regarding agent’s duties, agency ...

CISR Insuring Personal Residential Property

CISR: Insuring Personal Residential Property Develop the expertise to guide your customers through the often complex and confusing process of purchasing homeowners insurance. More importantly, you will be able to provide practical information ...

Lurking: Surprises in the Contractors CGL Policy & Endorsements to Watch Out For

9:00 AM - 4:00 PM

NEW in 2022! This course examines a variety of Commercial General Liability policy features and endorsements that are sometimes added. We will focus on the effect these features and endorsements have on a contractor’s insurance program. While ...

Ethics: Essentials for the Insurance Producer

9:00 AM - 4:00 PM

This course begins with an overview of ethics and various approaches to ethical decision-making. We will discuss the responsibilities of the insurance producer to insurance carriers, prospects and clients, and to third parties. Throughout the ...

CIC Personal Lines

8:00 AM - 5:00 PM

Focus on the Property Casualty insurance industry, covering topics related to Personal Residential and Personal Auto, including policy coverages, limitations, and exclusions. Through the use of examples of Personal Umbrella or Excess Policies, you will ...

CRIS - Part 4 - Property Insurance for Contractors

8:30 AM - 4:15 PM

This course examines the coverage provided by three types of property insurance policies: commercial property policies, builders risk policies, and contractors’ equipment policies. CECs: 7 P&C Instructor - Kym Martell, CRIS CEC's are given ...

ACSR #7 Commercial Liability Insurance

9:00 AM - 4:00 PM

Gain the skills and knowledge to recommend coverages that properly protect business owners from liability loss exposures. Course topics include legal liability, commercial general liability insurance, commercial liability endorsements, other liability ...

CISR Commercial Casualty II - BAP, WC, Excess

8:00 AM - 4:00 PM

Expand your ability to have a confident relationship with your commercial customers in the area of commercial casualty exposures and coverages. In Commercial Casualty II, the focus is the Business Auto Policy, the Workers Compensation Policy, and ...

Personal Lines Clients and Their New Normal

9:00 AM - 12:00 PM

A side-effect of the pandemic is that many of our personal lines insureds – for better or worse - had to make changes in the way they live, work, and educate. Even in a post-pandemic world, many such lifestyle changes will continue. Join Nicole ...

Leadership & Liability: Insuring Executive Risk

1:00 PM - 4:00 PM

Sometimes referred to as Management Liability coverages, this class will explore the importance of protecting your executives as they operate at home and around the world. Some of the policies to be analyzed include Directors & Officers ...

2 Day Personal Lines Analysis

9:00 AM - 4:00 PM

This two-day class takes a deeper look at the coverage parts of necessary personal lines insurance forms. The course starts with the 2011 edition of the homeowners' form and works its way through personal lines floaters, dwelling fire forms, ...

CISR Insuring Commercial Property

8:00 AM - 4:00 PM

Commercial property insurance is one of your business customers’ greatest concerns. You’ll improve your cross-selling abilities with up-to-date knowledge of commercial property coverage and reduce E&O exposures. Insuring Commercial Property gives you ...

Personal Lines Coverage Concerns: Annoying But Important

9:00 AM - 12:00 PM

This course is further evidence that, even though we deal with them daily, personal lines insurance policies are packed with coverage concerns recognizable only to the well-trained eye. Join Scott Treen as he reviews a variety of annoying but ...

Agents E&O: Defenses & Preventions for the Insurance Professional

1:00 PM - 4:00 PM

Agents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will discuss the importance of understanding their legal duty of care, the benefit ...

CISR Life & Health Essentials

8:00 AM - 4:00 PM

Build a better understanding of what your clients need to know about life and health insurance. Explaining the benefits of having the proper life and health insurance is key to the financial wellbeing of your clients’ families and businesses. Be ...

Growing Good Insurance: Property & Liability Endorsements to Fortify Farm Risks

9:00 AM - 12:00 PM

This presentation will concentrate on the Insurance Services Office (ISO) Farm Property and Liability Coverage Forms and vital endorsements necessary for most clients involved in an agribusiness operation. Presented by Sam Bennett Approved for ...

Contracts Agents Should Read

1:00 PM - 4:00 PM

Insureds are constantly signing contracts and accepting responsibility. Unfortunately, those same insureds often are unaware of the extent of such until it’s too late. When it comes to an insured’s contract, what is the role an agent should ...

Commercial Property - Direct vs Indirect Damage

9:00 AM - 12:00 PM

We often sell direct and indirect damage coverages together, but did you know that these forms have little in common and do not require that one be purchased with the other? This course will include a discussion on some the differences between a ...

Adventures in Aging: Medicare & Other Retirement Healthcare Solutions

1:00 PM - 4:00 PM

NEW in 2022! Medicare is coming (or for many, it’s already arrived!) Join veteran insurance educator Chris Amrhein as he shares his own adventures with Medicare and other healthcare solutions for seniors. He’ll discuss eligibility, ...

CISR Insuring Personal Auto Exposures

8:00 AM - 4:00 PM

Assist your clients in identifying their exposures and more effectively advise them of policy limitations or exclusions that may apply, including ways to provide the needed coverage. Topics: Introduction to the Personal Auto Policy Personal Auto ...

CISR Agency Operations

8:00 AM - 4:00 PM

CISR Agency Operations can transform you into an indispensable team player in any insurance agency or give you confidence to move into another position. As you work with colleagues and customers, you’ll discover an enhanced self-assurance and a greater ...

That's Personal: Home and Auto Exposures Your Insured Doesn't Share

9:00 AM - 12:00 PM

Your personal insureds are keeping exposures from you that you need to know in order for their coverage to do its job. Assisted living, side jobs, “entity” ownership, unmarried and living together, off premises activities and other common ...

Is This Stuff For Real? Understanding and Insuring Emerging Risks

1:00 PM - 4:00 PM

Virtual currency. Marijuana. Outer space. Nanotechnology. Autonomous cars. GMOs. What is all this stuff? What are your insureds doing with it? How are insurers responding to it and what can you the agent do about it? Join master insurance ...

Cyber - Evolution, Exposures, Incidents and Insurance

9:00 AM - 12:00 PM

As cyber risks evolve, so do the insurance products designed to save a business from destruction. Join Cathy as she details the evolution of cyber exposures, discusses the meaning of a cyber “incident” and its importance, and reviews several facets of ...

Adventures in Aging: Social Security & Other Retirement Income Solutions

1:00 PM - 4:00 PM

Retirement is coming (and for many has already arrived!) Join veteran insurance educator Chris Amrhein as he shares his own adventures with Social Security and other retirement income solutions for seniors. He’ll discuss eligibility, ...

ACSR #8 Commercial Automobile Insurance

9:00 AM - 4:00 PM

Develop the skills to recommend coverages that protect business owners from commercial auto loss exposures. Course topics include commercial auto loss exposures and the business auto coverage form, business auto coverage endorsements and rating, and ...

CISR Commercial Casualty I - CGL, Additional Insureds

8:00 AM - 4:00 PM

Strengthen your ability to have productive, confident interactions with your commercial customers in the area of commercial casualty exposures and coverages. You’ll improve your understanding of legal liability and what creates liability exposures. The ...

Autos, Garages and Dealers - Oh My!

9:00 AM - 12:00 PM

The differences between garage policies and a general liability policy are often misunderstood by insurance pros as well as insureds. It’s essential to know the differences as well as what coverage is needed for insureds in dealerships and ...

PC Pre-Licensing Review

9:00 AM - 4:00 PM

This 3 day review is intended for those who are preparing to take the Maine Property & Casualty Producer Licensing Exam. We will spend the three days covering the Maine Law and all the topics included in the Maine licensing study guide. The ...

CIC: Commercial Property

CIC: Commercial Property Gain a detailed understanding of Commercial Property coverages and endorsements and learn how to maximize coverage and protect your property accounts. Topics: Commercial Property Coverage Forms and ...

Flood Insurance, FEMA & the NFIP

9:00 AM - 12:00 PM

NEW IN 2022!  This course follows the general curriculum for flood insurance training as set forth by FEMA. Completion of this course will satisfy FEMA’s 3-hour Basic Flood Insurance Course requirement for agents to sell flood insurance. ...

Why Good People Do Bad Things - A Deep Dive Into Agency Ethics

1:00 PM - 4:00 PM

Join agency principal and long-time insurance educator Terry Tadlock as he reviews the reasons why an agency’s leadership, culture and perception of ethical conduct often cause agency staff to make bad decisions with potentially devastating ...

CISR Agency Operations

8:00 AM - 4:00 PM

CISR Agency Operations can transform you into an indispensable team player in any insurance agency or give you confidence to move into another position. As you work with colleagues and customers, you’ll discover an enhanced self-assurance and a greater ...

Homeowners in Real Life

9:00 AM - 12:00 PM

Once a policy is written, all it requires is renewals and varying degrees of service….until a claim occurs! Take a deep dive in to some claims examples that range from dog bites to burglaries, renovations to total losses, and how each claims triggers ...

Agents E&O: Duties, Best Practices, Operations Workflows & Certificates

1:00 PM - 4:00 PM

NEW IN 2022!  Agents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will learn best practices regarding agent’s duties, agency ...

CISR Insuring Personal Auto Exposures - ISO

8:00 AM - 4:00 PM

Assist your clients in identifying their exposures and more effectively advise them of policy limitations or exclusions that may apply, including ways to provide the needed coverage. Topics: Introduction to the Personal Auto Policy Personal Auto ...

Personal Lines Coverage Concerns: Annoying But Important

9:00 AM - 12:00 PM

This course is further evidence that, even though we deal with them daily, personal lines insurance policies are packed with coverage concerns recognizable only to the well-trained eye. Join Scott Treen as he reviews a variety of annoying but ...

Ethics: Essentials for the Insurance Producer

1:00 PM - 4:00 PM

This course begins with an overview of ethics and various approaches to ethical decision-making. We will discuss the responsibilities of the insurance producer to insurance carriers, prospects and clients, and to third parties. Throughout the ...

CRIS - Part 5 - Workers Compensation for Contractors

8:30 AM - 4:15 PM

This course begins with an introduction to workers compensation, including who is covered and under what circumstances and the various parts of the policy are explained in detail. CECs: 7 P&C Instructor - Kym Martell, CRIS CEC's are given for ...

Certificates of Insurance and the Coverage Issues That Go With Them

9:00 AM - 12:00 PM

Certificates of Insurance and the endorsements often requested with them cause many problems for insurance agents trying to help commercial clients. We will review the things to consider before issuing a certificate and discuss ways to avoid some of ...

Commercial Insurance Coverages, Court Cases & Chaos

1:00 PM - 4:00 PM

Join Terry Tadlock as he reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims ...

Why Insurance to Value & Liability Limits are Always Wrong (And How to Fix Them)

1:00 PM - 4:00 PM

This class takes an in depth look at insuring for the “worse case scenario” for both personal and commercial clients. A recent study indicates that 47% of your clients are at least 27% underinsured. After taking this class, I think you will ...

ACSR #9 Commercial Lines Related Coverages

9:00 AM - 4:00 PM

Increase your value to your agency and producers with a strong understanding of commercial lines coverages. Course topics include workers compensation and employers liability insurance, business owners policies, commercial crime insurance, surety ...

Certificates & Additional Insureds: What Did You Do To Deserve This?

9:00 AM - 12:00 PM

Ask a hundred commercial insurance professionals to describe in a few words the most frustrating part of the job and 99 of them likely will answer “certificates” or “Additional Insured endorsements.” The seemingly constant changes to rules, ...

Adventures in Aging: Medicare & Other Retirement Healthcare Solutions

1:00 PM - 4:00 PM

NEW in 2022! Medicare is coming (or for many, it’s already arrived!) Join veteran insurance educator Chris Amrhein as he shares his own adventures with Medicare and other healthcare solutions for seniors. He’ll discuss eligibility, ...

CISR Personal Lines Miscellaneous

8:00 AM - 4:00 PM

Clients may not be aware they are lacking the proper insurance coverage for these activities until after a loss occurs. After completing this course, you’ll know the coverage gaps and when an appropriate endorsement is available to provide the needed ...

Personal Lines Clients and Their New Normal

9:00 AM - 12:00 PM

A side-effect of the pandemic is that many of our personal lines insureds – for better or worse - had to make changes in the way they live, work, and educate. Even in a post-pandemic world, many such lifestyle changes will continue. Join Nicole ...

Agents E&O: Defenses & Preventions for the Insurance Professional

1:00 PM - 4:00 PM

Agents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will discuss the importance of understanding their legal duty of care, the benefit ...

Planting the Seed: Agent Strategies to Get & Keep Agribusiness Insureds

9:00 AM - 12:00 PM

NEW in 2022! In order to reduce the thought of insurance as a commodity, the agent MUST enhance the value they bring to the agribusiness insurance buyer. This course will review the risk management process as well as available coverage forms ...

Commercial Property - Direct vs Indirect Damage

1:00 PM - 4:00 PM

We often sell direct and indirect damage coverages together, but did you know that these forms have little in common and do not require that one be purchased with the other? This course will include a discussion on some the differences between a ...

That's Personal: Home and Auto Exposures Your Insured Doesn't Share

9:00 AM - 12:00 PM

Your personal insureds are keeping exposures from you that you need to know in order for their coverage to do its job. Assisted living, side jobs, “entity” ownership, unmarried and living together, off premises activities and other common ...

Agents E&O: Duties, Best Practices, Operations Workflows & Certificates

1:00 PM - 4:00 PM

NEW IN 2022!  Agents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will learn best practices regarding agent’s duties, agency ...

Flood Insurance, FEMA & the NFIP

9:00 AM - 12:00 PM

NEW IN 2022!  This course follows the general curriculum for flood insurance training as set forth by FEMA. Completion of this course will satisfy FEMA’s 3-hour Basic Flood Insurance Course requirement for agents to sell flood insurance. ...

Adventures in Aging: Social Security & Other Retirement Income Solutions

1:00 PM - 4:00 PM

Retirement is coming (and for many has already arrived!) Join veteran insurance educator Chris Amrhein as he shares his own adventures with Social Security and other retirement income solutions for seniors. He’ll discuss eligibility, ...

CISR Agency Operations

8:00 AM - 4:00 PM

CISR Agency Operations can transform you into an indispensable team player in any insurance agency or give you confidence to move into another position. As you work with colleagues and customers, you’ll discover an enhanced self-assurance and a greater ...

Why Good People Do Bad Things - A Deep Dive Into Agency Ethics

1:00 PM - 4:00 PM

Join agency principal and long-time insurance educator Terry Tadlock as he reviews the reasons why an agency’s leadership, culture and perception of ethical conduct often cause agency staff to make bad decisions with potentially devastating ...

CISR Commercial Casualty I - CGL, Additional Insureds

8:00 AM - 5:00 PM

Strengthen your ability to have productive, confident interactions with your commercial customers in the area of commercial casualty exposures and coverages. You’ll improve your understanding of legal liability and what creates liability exposures. The ...

Employment Practices Liability - A Coverage No Business Can Afford to be Without

9:00 AM - 12:00 PM

This course addresses many employment-related liability exposures faced by today’s employers: discrimination and harassment claims by employees and third parties, employee privacy concerns, retaliation claims, wage and hour claims and more. We ...

Personal & Commercial Lines Endorsements: Some Good, Some That Really Stink

1:00 PM - 4:00 PM

Explore many useful Personal lines and Commercial Lines endorsements that broaden your client’s coverage and provide you with a competitive advantage over others! Also, be able to spot and take action when “nasty” endorsements make their way onto your ...

Homeowners in Real Life

9:00 AM - 12:00 PM

Once a policy is written, all it requires is renewals and varying degrees of service….until a claim occurs! Take a deep dive in to some claims examples that range from dog bites to burglaries, renovations to total losses, and how each claims triggers ...

Growing Good Insurance: Property & Liability Endorsements to Fortify Farm Risks

1:00 PM - 4:00 PM

This presentation will concentrate on the Insurance Services Office (ISO) Farm Property and Liability Coverage Forms and vital endorsements necessary for most clients involved in an agribusiness operation. Presented by Sam Bennett Approved for ...